Delivery Policy
FREE Click & Collect in-store
Pick up in store, located at 32 King Street Saffron Walden CB10 1ES.
We will email you notification when your order is ready to collect.
FREE UK Standard Delivery on purchases over £200
Standard UK Delivery by Royal Mail Tracked48
Orders must be placed before 3pm Monday to Friday, for collection in store by Royal Mail (excludes weekends & bank holidays)
You will receive an email once the item is dispatched.
Orders will take approximately 2-3 days* from when they are dispatched.
Standard UK Delivery on purchases under £200 £3.99
Standard UK Delivery by Royal Mail Tracked48
Orders must be placed before 3pm Monday to Friday, for collection in store by Royal Mail (excludes weekends & bank holidays)
You will receive an email once the item is dispatched.
Orders will take approximately 2-3 days* from when they are dispatched.
Express Delivery by Royal Mail Tracked24 £6.95
Orders must be placed before 3pm Monday to Friday, for collection in store by Royal Mail (excludes weekends & bank holidays)
You will receive an email once the item is dispatched.
Orders will take approximately 1-2 days* from when they are dispatched.
European International Tracked Delivery £15.00
Usually delivered in 3- 5 working days* but please be aware delays may occur at customs depending on the delivery, so please allow plenty of time when ordering.
These charges are for DELIVERY ONLY, therefore all non-UK customers will be responsible for any import duties, charges and local taxes due.
All orders are shipped with Royal Mail or DPD they require a signature on receipt. Once shipped, you will be sent your tracking number to enable you to track your parcel's progress. You will also be able to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Worldwide Delivery £25.00
Usually delivered between 5 - 10 working days* but please be aware delays may occur due to customs assessments, so please allow plenty of time when ordering.
*PLEASE NOTE: We endeavour to despatch orders the same working day and will send an email confirming dispatch.
During busy periods such as Sale time we cannot guarantee all items will be in stock, if this happens you will be notified and refunded as soon as possible.
Orders outside the EU may be liable to import duty which is the responsibility of the purchaser.
Delivery times may vary during peak trading periods for example Sale & Christmas/New Year due to bank holidays, or events causing delays beyond our control. Please allow plenty of time for postage.