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Delivery Policy

FREE Click & Collect in-store

Pick up in store, located at 32 King Street Saffron Walden CB10 1ES.
We will email you notification when your order is ready to collect.

Standard UK Delivery by Royal Mail Tracked 48 £3.99

Orders must be placed before 3pm Monday to Friday, for collection in store by Royal Mail (excludes weekends & bank holidays)

You will receive an email once the item is dispatched.
Orders will take approximately 2-3 days* from when they are dispatched.

UK Guaranteed Next Day Delivery by Royal Mail £6.95

Available Monday to Thursday only, orders must be received before 10am for the delivery guaranteed by 1pm next day service*.

Orders received after 10am on a Thursday, or on Fridays or Saturdays will be dispatched on the following Monday (excluding bank holidays) for you to receive on the Tuesday.

European International Tracked Delivery £14.50

Usually delivered in 3- 5 working days* but please be aware delays may occur at customs depending on the delivery, so please allow plenty of time when ordering.

These charges are for DELIVERY ONLY, therefore all non-UK customers will be responsible for any import duties, charges and local taxes due.

All orders are shipped with Royal Mail or DPD they require a signature on receipt. Once shipped, you will be sent your tracking number to enable you to track your parcel's progress. You will also be able to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.

Worldwide Delivery £20.50

Usually delivered between 5 - 10 working days* but please be aware delays may occur due to customs assessments, so please allow plenty of time when ordering.

*PLEASE NOTE: We endeavour to despatch orders the same working day and will send an email confirming dispatch.

During busy periods such as Sale time we cannot guarantee all items will be in stock, if this happens you will be refunded as soon as possible.

Orders outside the EU may be liable to import duty which is the responsibility of the purchaser.

Delivery times may vary during peak trading periods for example Sale & Christmas/New Year due to bank holidays, or events causing delays beyond our control. Please allow plenty of time for postage.